Frequently Asked Questions
Everything you need to know about shopping with To The Nines Manitowish Waters.
What is your standard shipping policy for home decor items?
We offer standard shipping across the United States. Orders are typically processed within 2-3 business days, and delivery times vary based on your location. Large furniture pieces may require additional handling time and specialized freight services.
What is your return policy for online purchases?
We want you to love your home. If you are not satisfied, you can return most items within 30 days of delivery. Items must be in their original condition and packaging. Please note that custom or personalized orders are final sale.
Do you offer local pickup at your Manitowish Waters location?
Yes! If you are in the Northwoods area, you can select 'Local Pickup' at checkout to collect your order from our boutique storefront at no additional cost.
How do I care for my handcrafted home goods?
Each product comes with specific care instructions. For our wooden items and textiles, we recommend gentle cleaning with pH-neutral soaps and avoiding direct sunlight to preserve the integrity and color of the materials.
Are the products shown online available in your physical store?
Most of our online inventory is available at our Manitowish Waters location. However, some exclusive online items or large-scale furniture may be shipped directly from our warehouse or artisans.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.